GOG has 14 days no questions asked return policy. The following rule applies to all return or exchanges:
1. If item was defective, GOG will pay for shipping fees.
2. If item was not defective, buyer will have to pay for all shipping fees.
For Returns, please obtain RMA# from our customer service representative help@gearofgame.com or call us at 1-888-988-338 and perform the following:
Postage and send the product back using USPS priority or USPS first class, depending on the weight. You can print shipping label from www.usps.com
Please send back to the following address
Yao Interactive Media
RMA# XXXX
3657 Edison Way Unit 3
Fremont, CA 94538
Please also enclose a brief note of why you return this product, so we can improve our product/ service better. Thank you.
Once receiving your return package, we will provide you with full refund without restocking fees for the purchased amount.